About Us

Sharon Harvey has overall responsibility for the strategic growth and operational performance of Michigan Language Assessment. This includes determining the long-term strategy and short-term goals, formulating policies, and providing direction for the organization in the development, delivery, marketing, and management of product lines and services. Before joining Michigan Language Assessment she spent more than twelve years working for Cambridge Assessment English, where she joined as a business development manager for Latin America before working her way up to a director position. Sharon has a BA (Hons) in Spanish & Portuguese from the University of Southampton, an MA from the University of Cambridge, and an MBA from the University of Nottingham.

Amanda McConville is director of business management for Michigan Language Assessment, where she is responsible for all core business administration functions including finance, human resources, information technology, legal, facilities, project management, as well as day-to-day business and administrative support. She has previously held accounting and financial leadership roles in both private and public hospitals and has extensive experience working for academic institutions—including a focus on senior business management. Amanda has a BA in business management and a master’s degree in professional accounting, both from the University of Queensland.

Elizabeth Flahie is the director of operations at Michigan Language Assessment, where she leads the customer service, production, and exams processing units and is responsible for the conceptualization and delivery of major business change to improve operational efficiency and customer experience. Prior to joining the organization, she was the corporate office manager for a plant services company in the automotive industry located in Leon, Guanajuato. There, Elizabeth oversaw the acquisition and design of new facilities, built robust customer service and purchasing teams, reimagined operational processes to meet and exceed customer expectations, and redefined corporate culture. She has a BA in Spanish (Honors College, summa cum laude) from Eastern Michigan University.

Mika Hoffman is the Director of Assessment at Michigan Language Assessment, where she is responsible for the content, design, quality, processes, and procedures for assessment products. She has worked on many high-stakes testing programs, including the UExcel exams for college credit, the Defense Language Proficiency Test, and the Graduate Record Examination. She has a BA in linguistics with High Honors from Swarthmore College, an MA with Distinction in the Teaching of Foreign Languages (French) from the Middlebury Institute of International Studies at Monterey, and a doctorate in Linguistics from the Massachusetts Institute of Technology.