You may still ask a question 24/7
From 27 July 2022, new IT problems and requests are to be raised and tracked in the new Exeter IT Self Service Portal (https://www.exeter.ac.uk/ITServiceDesk) and will NOT be handled here, within SID Online. There are some exceptions - where non-IT teams are involved – and in these cases you will be directed back to SID Online. Existing IT enquiries open in SID Online will be progressed to closure within SID Online.
Owing to essential maintenance, SID Online will be unavailable at timesbetween 19:00 GMT and 23:59 GMT Thursday 21st December 2023.
To avoid loss of data, we recommend not using the system during this time frame.
Please accept our apologies for any inconvenience caused while this important work is undertaken.
IT Services
Owing to essential maintenance, SID Online will be unavailableat times between 19:00 GMT and 21:00 BST Tuesday 10th September 2024.
Emails sent to an address onwww.exeter.ac.uk/sidwill still be received and processed once the maintenance has completed.
Please accept our apologies for any inconvenience caused while this important work is undertaken.
IT Services
Owing to essential maintenance, SID Online will be unavailablebetween 19:00 GMT and 00:00 GMT Thursday 11th July 2024.
To avoid loss of data, we recommend not using the system during this time frame. Emails sent to an address onwww.exeter.ac.uk/sidwill still be received and processed once the maintenance has completed.
Please accept our apologies for any inconvenience caused while this important work is undertaken.
IT Services
FOR STUDENTS needing help with the SID Online System, please click here
FOR STAFF needing help with the SID Online System, please click here
